System Performance Monitoring

Monitoring at Te Puni Kōkiri is a Statutory Requirement.

Last updated: Wednesday, 20 July 2022 | Rāapa, 20 Hōngongoi, 2022

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Overview

  • The Monitoring Team at Te Puni Kōkiri exists to give effect to the Ministry of Māori Development Act 1991 where it states that Te Puni Kōkiri will perform ‘monitoring and liaising with each department and agency that provides or has responsibility to provide services to or for Māori for the purpose of ensuring the adequacy of those services.’
  • The Te Puni Kōkiri vision of Thriving Whānau gives us key strategic intent to lead the development and monitoring of how well public services perform to ensure that whānau Māori are thriving across Aotearoa.

Our Aims

We aim to:

  • Trial and test a system approach to our monitoring function such as the use of a life-course pathway approach that takes a system-wide view of a person’s experience of the system.
  • Build capability across the public service by working in collaboration with other agencies on improvement frameworks or reviews.
  • Identify how public sector services allow for Māori to exercise rangatiratanga and have a role in design and implementation of the services they need to embed principles of co-design, co-investment, and co-creation.
  • Increase transparency of, and accountability for, the effectiveness of government agencies by monitoring their impact, not just ‘gaps’, so we can do things differently as more of the same is unlikely to improve public service outcomes for Māori.
  • Use our insights and evidence to support continuous improvement, focus on the wellbeing of New Zealanders and ensure funding decisions are underpinned by evidence and expert advice.

Our Approach

Our approach builds on the 2020 Cabinet Paper that outlined three areas of focus.

In addition to the detail within paper, a system-wide, life-course pathway approach sits across all approaches to monitoring.  This factors in the complex way that the system is arranged and how this complexity impacts on the system’s effectiveness of providing improved outcomes for Māori.

  1. Monitoring Māori Wellbeing Outcomes – Measuring Māori wellbeing by providing periodic outcomes reports that identifies progress towards Māori wellbeing.
    • Monitor social, cultural, and economic outcomes for Māori from a Māori perspective.
    • Support Te Arawhiti to measure progress of government priorities.
    • Collaborate with Treasury on the development of indicators of wellbeing from a Māori perspective.
    • Influence agencies to improve data collection on wellbeing from a Māori perspective.
  1. Monitoring Review – Policy, Programmes and Services, track gains achieved for Māori across government priorities, including their ability to understand their effectiveness for Māori.

    • Complete monitoring process’ providing assurance to Ministers that agencies’ policy, programmes, and services are adequate for Māori.
    • Support the identification of actions to strengthen policy, design and delivery of the programmes and services for Māori.
  1. Improving State Sector Effectiveness – System Impact by working with the Public Service Commission, Te Arawhiti, and Treasury to share knowledge, provide frameworks and tools to improve State Sector agency capability and performance for Māori, such as Performance Improvement Framework reviews.

    • Be a repository of knowledge about “what works” for Māori.
    • Provide advice and evidence to inform agencies.
    • Support agencies with their monitoring roles within the system, to provide assurance of wellbeing for Māori
    • Develop monitoring capability to support agencies to make decisions around development and improvement.